We're looking for a proactive IT Service and Support Specialist to join our team. In this hands-on role, you'll support our IT ticketing process, manage end-user device requests, and work closely with global IT teams to ensure seamless operations.
Working hours:
Monday - Friday
8AM - 4PM
Pay:
£13
What you'll do:
* Set up IT equipment for new starters and support staff transitions
* Handle desktop/laptop repairs and mobile device administration
* Troubleshoot hardware/software issues and reset passwords
* Use ServiceNow to log and manage incidents and requests
* Maintain accurate asset tracking and IT stock levels
* Collaborate with global IT teams to meet SLAs
What you bring:
* Solid experience with PC/laptop hardware, Microsoft Windows/Office, and networking basics
* Strong organisational and communication skills
* A "can-do" attitude with the ability to work independently
* Proven ability to prioritise, meet deadlines, and support users at all levels
If you're driven, tech-savvy, and ready to make a difference, apply now and help us keep us running smoothly.
Should you require any support or assistance, please contact your local Gi Group office.
Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, pledge members for Neurodiversity in business, Disability committed members, Silver status pledge members for the Armed Forces Covenant, and Bronze trail blazers for Racial Equality matters.
Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role.
We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website.
